Refund policy
Refund Policy
At OMG Fightwear, we strive to ensure that you are completely satisfied with your purchase. If you need to return an item, please review our refund policy below:
1. Eligibility for Refunds
You may return items within 30 days of receiving your order. To be eligible for a refund, items must be in their original condition, unworn, and unused, with all tags and packaging intact.
2. Return Process
To initiate a return, please follow these steps:
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Contact our customer service team at hello@omgfightwear.com to request a return authorization.
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Once authorized, securely package the item and include your order number and a note indicating the reason for the return.
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Send the return to the following address:
OMG Fightwear
98b Charlton Road
Keynsham,
Bristol, BS31 2EY
3. Return Shipping Costs
Please note that customers are responsible for the cost of return shipping. We recommend using a trackable shipping service or purchasing shipping insurance for items over £50, as we cannot guarantee that we will receive your returned item.
4. Refund Processing
Once we receive your returned item, we will inspect it and notify you of the status of your refund. If approved, your refund will be processed within 7-10 business days and credited to your original payment method.
5. Non-Refundable Items
Certain items are non-refundable, including:
- Underwear.
- Custom Products.
- Perishable Goods.
- Clearance Items.
6. Exchanges
If you would like to exchange an item for a different size or colour, please return the original item following the above process and place a new order for the desired item.
7. Contact Us
If you have any questions or concerns regarding our refund policy, please contact us at:
OMG Fightwear
hello@omgfightwear.com
Thank you for shopping with OMG Fightwear!